At Solace, we blend modern comfort with ancient practices, to offer a retreat where relaxation takes on a form of art. Whether you seek solitude, respite, or a moment of introspection, Solace beckons you to unwind, recharge, and find solace in the care of our Aescend artisans.
Your journey begins with personalised selection of embalming oils and aromatics based on your classic elemental sign, disposition and wants. you will then be offered to de-robe into one of our customised garments prior to being assisted through touch and sound to a state of calm. whether you have chosen to seek solace in one of our unique head spa treatments, full body experiences or medifacials, we aim to incorporate ancient ayurvedic, oriental and INDIC elements alongside dermatologically advanced practices to deliver an encounter unlike any other. upon materialisation you will be given the opportunity for additional pause. This may look like a moment of solitude as you reflect with a soothing loose leaf tea, basking in the ambiance of our infrared sauna or cleansing mind, body and soul with our banya bucket shower. At solace our space is yours and we invite you to enjoy your time to reinvigorate as you supinate.
THE EXPeRIence
Ayurvedic medicine is based on five elements - space, water, earth, fire and air. The combination of which results in three humours (doshas) - vata, kapha and pitta, thought to be responsible for one's psychological, mental and emotional health.
At Solace we customise your experience; matching treatment, anointments, aromatherapy and loose leaf tea to your innate dosha in a holistic rebalancing of the person. Click below to discover your dosha.
What is your innate dosha?
COMPLETE QUESTIONNAIRE HERE
Prior to using our facilities please read and understand the following terms and conditions in relation to sauna use.
1. Due to the risk of adverse health effects no person shall be permitted to use the sauna prior to completing a patient health and medical intake questionnaire. Persons intoxicated through the use of drugs and/or alcohol are not permitted to use the sauna at ANY TIME.
2. For patients with extensive and/or unusual medical conditions, medical clearance should be sought prior to sauna use.
3. Please remain clothed during your sauna session. Underwear as a minimum must be worn, noting that the sauna is not entirely private from the Solace waiting area and bathroom.
4. When entering and occupying our space please respect the experience of others and aim to keep noise and interruption to a minimum.
5. If upon arrival a session is in progress, please do not interrupt our therapist or the session of the person arriving before you unless you are expressly welcomed in. Instead we recommend to use the wait time preparing you mind for relaxation.
6. Please do not exceed your allotted treatment time as this may impede the experience of others. If you have booked for a sauna session please remain aware of your total booking time and ensure that you have finished showering and decompressing prior to the expenditure of your time.
7. Please note that there is limited capacity to accommodate late arrivals and doing so may result in forfeiture of your booking (and associated fees) or reduce the duration of your session.
8. We encourage you to shower prior to entering the sauna, with facilities available on site. If you are excessively dirty or sweaty this is a must to ensure the cleanliness of our facilities. Please note that there are electronics under the floor of the sauna and so all efforts to dry yourself completely after showering, and prior to entering the sauna must occur.
9. If you are attending our sauna on an out-of-hours session please note that it is YOUR RESPONSIBILITY to reset the sauna in between uses. Our facilities will be available for ablutions however we ask you to respect the experience of those who may be attending after you and ensure that the sauna and bathroom are cleaned following use with the products provided.
10. Linens and refreshments are not provided for out-of-hours sessions. Please ensure you bring YOUR OWN TOWEL, water and products to these appointments.
11. Please remain hydrated throughout use of the sauna.
12. A towel must be laid on sauna surfaces where contact with the body is made.
13. The following is NOT PERMITTED in the sauna: shaving, use of glass or drinks other than bottled water, newspaper or paper products, oils, body lotions, scrubs etc.
14. Tampering with the control panel IS NOT PERMITTED.
15. No more than 4 people are to enter the sauna at any one time.
16. Many of the electronics for the sauna are under the floor of the sauna itself. The sauna is unlike a traditional sauna in that it does not emit steam. For these reasons please do not take water other than bottled water into the sauna and ensure that you are dry upon entering.
17. Please ensure you rehydrate before, during and after sauna sessions and eat prior to use to avoid side effects.
18. While we provide oversight and medical screening with sauna use, sauna sessions may be unsupervised. Your health and safety is your responsibility while in the sauna. If you feel unwell, please egress the sauna slowly and notify us via the alert system provided. Do not push yourself beyond your limits, and listen to your body. Signs of intolerance may include dizziness, palpitations, light headedness, difficulty breathing, nausea and heat intolerance.
By using our sauna and space you agree to apply with the conditions herein, relevant Workplace Health and Safety legislation, safety precautions and to disclose all truthful medical information. For medical concerns when in use please use the alert system provided, notify the main building on 0400 175 338 or call 000.
1. Due to the risk of adverse health effects no person shall be permitted to use the sauna prior to completing a patient health and medical intake questionnaire. Persons intoxicated through the use of drugs and/or alcohol are not permitted to use the sauna at ANY TIME.
2. For patients with extensive and/or unusual medical conditions, medical clearance should be sought prior to sauna use.
3. Please remain clothed during your sauna session. Underwear as a minimum must be worn, noting that the sauna is not entirely private from the Solace waiting area and bathroom.
4. When entering and occupying our space please respect the experience of others and aim to keep noise and interruption to a minimum.
5. If upon arrival a session is in progress, please do not interrupt our therapist or the session of the person arriving before you unless you are expressly welcomed in. Instead we recommend to use the wait time preparing you mind for relaxation.
6. Please do not exceed your allotted treatment time as this may impede the experience of others. If you have booked for a sauna session please remain aware of your total booking time and ensure that you have finished showering and decompressing prior to the expenditure of your time.
7. Please note that there is limited capacity to accommodate late arrivals and doing so may result in forfeiture of your booking (and associated fees) or reduce the duration of your session.
8. We encourage you to shower prior to entering the sauna, with facilities available on site. If you are excessively dirty or sweaty this is a must to ensure the cleanliness of our facilities. Please note that there are electronics under the floor of the sauna and so all efforts to dry yourself completely after showering, and prior to entering the sauna must occur.
9. If you are attending our sauna on an out-of-hours session please note that it is YOUR RESPONSIBILITY to reset the sauna in between uses. Our facilities will be available for ablutions however we ask you to respect the experience of those who may be attending after you and ensure that the sauna and bathroom are cleaned following use with the products provided.
10. Linens and refreshments are not provided for out-of-hours sessions. Please ensure you bring YOUR OWN TOWEL, water and products to these appointments.
11. Please remain hydrated throughout use of the sauna.
12. A towel must be laid on sauna surfaces where contact with the body is made.
13. The following is NOT PERMITTED in the sauna: shaving, use of glass or drinks other than bottled water, newspaper or paper products, oils, body lotions, scrubs etc.
14. Tampering with the control panel IS NOT PERMITTED.
15. No more than 4 people are to enter the sauna at any one time.
16. Many of the electronics for the sauna are under the floor of the sauna itself. The sauna is unlike a traditional sauna in that it does not emit steam. For these reasons please do not take water other than bottled water into the sauna and ensure that you are dry upon entering.
17. Please ensure you rehydrate before, during and after sauna sessions and eat prior to use to avoid side effects.
18. While we provide oversight and medical screening with sauna use, sauna sessions may be unsupervised. Your health and safety is your responsibility while in the sauna. If you feel unwell, please egress the sauna slowly and notify us via the alert system provided. Do not push yourself beyond your limits, and listen to your body. Signs of intolerance may include dizziness, palpitations, light headedness, difficulty breathing, nausea and heat intolerance.
By using our sauna and space you agree to apply with the conditions herein, relevant Workplace Health and Safety legislation, safety precautions and to disclose all truthful medical information. For medical concerns when in use please use the alert system provided, notify the main building on 0400 175 338 or call 000.
Cancellation Policy
SAUNA USE
POSITION STATEMENT ON CHILDREN ATTENDING APPOINTMENTS
COVID-19
Your safety and well-being are very important to us, and we understand that sometimes, unexpected changes in your schedule can occur resulting in last minute appointment changes. Conversely, as a small business, it is often very difficult to fill last minute cancellations and not only can this affect us financially, it can often inconvenience our own schedules. As such, we respectfully request that if you need to cancel or change your appointment, you allow us 72 hours notice. We do understand that this will not always be possible and as such our policy has discretionary flexibility.
Please note the following points relevant to booking and to be instated from Jul 22
+ Commencing Jul 22, we will require a booking fee for every booking. Please do not take this personally, we will be asking for a booking fee from every patient, regardless of whether you are new or returning to our clinic. We do this to ensure some small recuperation of running costs which occur to us regardless of whether you attend your appointment or not.
+ A booking fee will be required to secure your appointment. If you receive a notification from our system requesting payment of your booking fee, please do this within 4 days of your proposed appointment time to confirm your booking.
+ If you are not comfortable paying online, we can process your booking fee over the phone or in person. If a booking fee is not received prior to your appointment, we reserve the right to offer your appointment to another patient.
+ A minimum deposit of $50 will now be taken for most treatments. Larger amounts may be taken for treatments that carry a greater allocation of treatment time, or for which product needs to be specifically ordered in your name.
+ Deposits are redeemable from the total cost of your booked service which will be adjusted at the time of treatment.
+ Any cancellations or reschedules made in less than 72 hours will result in application of your booking fee which will only be refundable under the discretion of an Aescend artisan. Please note that under most circumstances your booking fee will not be refundable.
+ For illnesses and emergencies that occur with less than 72 hours notice you will be offered the opportunity to reschedule to another time within the proceeding month without forfeiture of your booking fee. A failure to reschedule will result in application of your booking fee, except for under extenuating circumstances. Multiple reschedules of your initial appointment may be considered a short-notice cancellation of your initial appointment, resulting in forfeiture of your booking fee as would have initially occurred.
+ If you are more than 15 minutes late for your service, we may not be able to accommodate you. If this is not possible, please note that your cancellation fee MAY apply.
+ In the case of appointments being rescheduled, your booking fee will remain redeemable towards services, if notice greater than 72 hours is provided.
+ For cancellations with more than 72 hours notice with no intent to reschedule, patients are entitled to refund of their booking fee. Please note however, that any fees and charges associated with processing the initial deposit and refund which will be passed on to the patient.
+ Consultations remain free, but please try to give the same notice if you no longer wish to keep your appointment.
Thank you for your understanding on this matter. We look forward to seeing you at Aescend Aesthetics.
Please note the following points relevant to booking and to be instated from Jul 22
+ Commencing Jul 22, we will require a booking fee for every booking. Please do not take this personally, we will be asking for a booking fee from every patient, regardless of whether you are new or returning to our clinic. We do this to ensure some small recuperation of running costs which occur to us regardless of whether you attend your appointment or not.
+ A booking fee will be required to secure your appointment. If you receive a notification from our system requesting payment of your booking fee, please do this within 4 days of your proposed appointment time to confirm your booking.
+ If you are not comfortable paying online, we can process your booking fee over the phone or in person. If a booking fee is not received prior to your appointment, we reserve the right to offer your appointment to another patient.
+ A minimum deposit of $50 will now be taken for most treatments. Larger amounts may be taken for treatments that carry a greater allocation of treatment time, or for which product needs to be specifically ordered in your name.
+ Deposits are redeemable from the total cost of your booked service which will be adjusted at the time of treatment.
+ Any cancellations or reschedules made in less than 72 hours will result in application of your booking fee which will only be refundable under the discretion of an Aescend artisan. Please note that under most circumstances your booking fee will not be refundable.
+ For illnesses and emergencies that occur with less than 72 hours notice you will be offered the opportunity to reschedule to another time within the proceeding month without forfeiture of your booking fee. A failure to reschedule will result in application of your booking fee, except for under extenuating circumstances. Multiple reschedules of your initial appointment may be considered a short-notice cancellation of your initial appointment, resulting in forfeiture of your booking fee as would have initially occurred.
+ If you are more than 15 minutes late for your service, we may not be able to accommodate you. If this is not possible, please note that your cancellation fee MAY apply.
+ In the case of appointments being rescheduled, your booking fee will remain redeemable towards services, if notice greater than 72 hours is provided.
+ For cancellations with more than 72 hours notice with no intent to reschedule, patients are entitled to refund of their booking fee. Please note however, that any fees and charges associated with processing the initial deposit and refund which will be passed on to the patient.
+ Consultations remain free, but please try to give the same notice if you no longer wish to keep your appointment.
Thank you for your understanding on this matter. We look forward to seeing you at Aescend Aesthetics.
Cancellation Policy
SAUNA USE
POSITION STATEMENT ON CHILDREN ATTENDING APPOINTMENTS
COVID-19
Solace is a place of relaxation, designed to promote wellness and serenity in all that visit. As this is a shared space in which tranquility and restfulness are prioritised we request that you do not bring children to your appointment at Solace.
We offer Saturday appointments, as well as appointments between the times of 9-5 on Mon, and Wed - Fri. In addition, coming soon, our sauna will also be available for use outside of hours.
As you can appreciate we have a duty of care to anyone that comes on to our site, and under Australian WHS legislation this extends to non-patients (i.e. children and staff). Children under the age of 16 are strictly not allowed in the sauna house outside of hours or unsupervised.
In the interest of public health and safety and allowing others to the opportunity to indulge in some 'me-time', we kindly ask that you do not bring your children to attend appointments'.
We offer Saturday appointments, as well as appointments between the times of 9-5 on Mon, and Wed - Fri. In addition, coming soon, our sauna will also be available for use outside of hours.
As you can appreciate we have a duty of care to anyone that comes on to our site, and under Australian WHS legislation this extends to non-patients (i.e. children and staff). Children under the age of 16 are strictly not allowed in the sauna house outside of hours or unsupervised.
In the interest of public health and safety and allowing others to the opportunity to indulge in some 'me-time', we kindly ask that you do not bring your children to attend appointments'.
Cancellation Policy
SAUNA USE
POSITION STATEMENT ON CHILDREN ATTENDING APPOINTMENTS
COVID-19
PLEASE NOTE – WE RECOMMEND LEAVING A 2 WEEK PERIOD BETWEEN VACCINATION AND ANY INJECTABLE AND/OR THREADS APPOINTMENTS. WE CANNOT PERFORM ANY DERMAL FILLER INSIDE OF 2 WEEKS OF VACCINATION (INCLUDING NON-COVID VACCINES). PLEASE RESCHEDULE IF YOU HAVE BOOKED AN APPOINTMENT WITHIN THIS PERIOD OR ARE FEELING UNWELL.
For more information see our blog post on Filler, Tox and CoVID-19 Vaccination.
In relation to health and safety during the CoVID-19 pandemic:
Your health and safety are our greatest concern. To avoid the spread of CoVID and other infectious diseases we have implemented the following additional infection controls measures to ensure the safest possible treatment for you, our artisans, and our other patients:
Things we are doing:
+ Ensuring that clients only come to their appointment if they are well. Please see our CANCELLATION POLICY for additional information on rescheduling/cancelling when ill
+ Enhancing our already strict infection control standards, and ensuring hand washing before & after any procedure or client contact
+ Disinfecting surfaces between clients & treatments
+Wearing personal protective equipment (PPE) in accordance with current NSW Health recommendations
+ Limiting the number of people in the clinic
+ Ensuring that all staff are fully vaccinated and symptom-free
+ Increasing routine cleaning, and regularly employing external cleaning staff to perform full site cleaning
How you can help:
+ If you are unwell or have any symptoms of an upper respiratory tract infection, please contact the clinic to reschedule your appointment. Please see our CANCELLATION POLICY for notice requirements.
+ Use hand sanitiser on arrival and as required
+ Avoid bringing friends or family to your appointment unless you require a support person
+ Let us know if you become unwell after visiting the clinic
We recognise that some of the measures are an inconvenience but thank you in advance for your cooperation & understanding.
NOTE: AS OF JAN 2023, OUR POLICY IN RELATION TO CoVID-19 HAS BEEN AMENDED TO ALIGN WITH NSW HEALTH RECOMMENDATIONS ON ISOLATION AND TESTING.
For more information see our blog post on Filler, Tox and CoVID-19 Vaccination.
In relation to health and safety during the CoVID-19 pandemic:
Your health and safety are our greatest concern. To avoid the spread of CoVID and other infectious diseases we have implemented the following additional infection controls measures to ensure the safest possible treatment for you, our artisans, and our other patients:
Things we are doing:
+ Ensuring that clients only come to their appointment if they are well. Please see our CANCELLATION POLICY for additional information on rescheduling/cancelling when ill
+ Enhancing our already strict infection control standards, and ensuring hand washing before & after any procedure or client contact
+ Disinfecting surfaces between clients & treatments
+Wearing personal protective equipment (PPE) in accordance with current NSW Health recommendations
+ Limiting the number of people in the clinic
+ Ensuring that all staff are fully vaccinated and symptom-free
+ Increasing routine cleaning, and regularly employing external cleaning staff to perform full site cleaning
How you can help:
+ If you are unwell or have any symptoms of an upper respiratory tract infection, please contact the clinic to reschedule your appointment. Please see our CANCELLATION POLICY for notice requirements.
+ Use hand sanitiser on arrival and as required
+ Avoid bringing friends or family to your appointment unless you require a support person
+ Let us know if you become unwell after visiting the clinic
We recognise that some of the measures are an inconvenience but thank you in advance for your cooperation & understanding.
NOTE: AS OF JAN 2023, OUR POLICY IN RELATION TO CoVID-19 HAS BEEN AMENDED TO ALIGN WITH NSW HEALTH RECOMMENDATIONS ON ISOLATION AND TESTING.
Cancellation Policy
SAUNA USE
POSITION STATEMENT ON CHILDREN ATTENDING APPOINTMENTS
COVID-19
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